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Social Media Marketing
Strategy, content and paid social that turns attention into enquiries for South African businesses.
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Email Marketing
Bring customers back without chasing them.
Your past customers and enquiries are your cheapest source of new sales. Email keeps you top of mind and brings them back when they're ready to buy again.
Included from Tier 3 (Scale) See plans and pricing
Why it matters
Most businesses forget their own customer list.
A car service reminder, a seasonal special from a nursery in Durbanville or a restock alert from an online store all bring in sales from people who already know you.
Automated emails do this every day without anyone remembering to send them, and they work alongside WhatsApp and SMS.
Serving businesses in Cape Town, Johannesburg, Pretoria, Durban, Gqeberha, Bloemfontein, East London, Polokwane, Mbombela and everywhere in between.
How we run your email marketing
Automated journeys
Welcome series, quote follow-ups, service reminders, abandoned carts and win-back emails that run on their own.
Campaigns that get opened
Newsletters and offers with subject lines and content people want to read.
POPIA-aware by design
Consent capture, easy unsubscribes and clean lists, so you market responsibly.
Connected to Neo
From inbox to booking in one reply.
When someone replies to an email or clicks through with a question, Neo can pick up the conversation on your site and book them in.
Our process
How we work, step by step.
01
List and platform review
Where your contacts are, how they were collected and what platform you use.
02
Journey map
The automated emails that will bring in the most revenue first.
03
Design
Branded, mobile-friendly email templates.
04
Build automations
Welcome, follow-up, reminder and win-back sequences.
05
Monthly campaigns
Newsletters and offers planned with you.
06
Report
Opens, clicks, bookings and sales from email.
Deliverables
What you get
- Email list and platform review
- Branded email templates
- Automated email journeys
- Monthly campaign emails
- Consent and unsubscribe setup
- Monthly email report
Measuring results
How we'll measure your results
Baseline first
We record where you stand before we start, so progress is measured, not guessed.
Plain-English monthly report
What we did, what changed and what's next, without jargon.
Enquiries, not just clicks
We track calls, WhatsApps, bookings and sales, because that's what pays.
A named person
You deal with a real person who knows your business, not a ticket queue.
Questions
Email questions, answered.
Does email marketing still work?
Yes. For businesses with repeat customers or longer buying cycles, it's one of the highest-return channels because you're talking to people who already know you.
What does POPIA mean for email marketing?
In short, you need the right consent to send marketing emails and must make it easy to unsubscribe. We set up consent capture and opt-outs, but you remain responsible for your POPIA compliance, so check anything specific with your legal adviser.
Which email platform do you use?
We can work in your CRM or email platform, including GoHighLevel, Mailchimp and others.
Can you write the emails for us?
Yes. We write, design and schedule them, and you approve before anything goes out.
Related services
Works well with
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More five-star Google reviews, faster responses and fewer bad surprises.
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Google & Meta Ads (PPC)
Google Search, Performance Max, Facebook, Instagram and TikTok ads managed for cost per booked job, not cost per click.
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Ready when your customers are
Let Neo answer your next enquiry.
Book a 20-minute demo. We'll show you Neo handling the questions your customers actually ask, and give you a fixed quote in rand.