Pricing · South African rand

Start small. Grow into the full loop.

Every plan includes Neo answering, qualifying and booking your enquiries. Each step up adds channels and marketing services, so you only pay for what your business needs right now.

Tier 1 · Starter

For solo operators, start-ups and small teams with one location.

R3,000/ month

R5,000 once-off setup

  • Neo on your website: chat and audio calls
  • Neo qualifies enquiries and books them into your calendar
  • Email booking confirmations and reminders
  • Social media marketing: 8 posts a month on Facebook and Instagram
  • Monthly summary of enquiries and bookings

Good fit: hair and beauty salons, personal trainers, tutors, photographers, mobile mechanics, home-based businesses.

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Most popular Tier 2 · Growth

For established service businesses that live on calls and WhatsApps.

R6,500/ month

R12,000 once-off setup

  • Everything in Starter
  • WhatsApp and SMS speed-to-lead for new enquiries
  • AI receptionist for missed calls
  • WhatsApp and SMS reminders to cut no-shows
  • Local SEO and Google Business Profile management
  • Automatic Google review requests
  • Social media: 12 posts a month on up to 3 platforms

Good fit: plumbers, electricians, solar installers, dental and physio practices, vets, estate agencies.

Book a demo →
Tier 3 · Scale

For multi-branch businesses, professional firms and growing online stores.

R11,000/ month

R25,000 once-off setup

  • Everything in Growth
  • Video calls with Neo on your website
  • Follow-up for quiet leads, unfinished bookings and abandoned carts
  • SEO plus AEO and GEO, so you show up in AI answers
  • Email marketing: automations and monthly campaigns
  • Google or Meta ads management (ad spend paid by you)
  • Up to 3 locations or calendars

Good fit: clinic and franchise groups, law and accounting firms, single-site dealerships, Shopify and WooCommerce stores.

Book a demo →
Tier 4 · Full Loop

For large e-commerce, high-ticket sales and B2B teams.

R17,000/ month

R49,000 once-off setup

  • Everything in Scale
  • Inbound and outbound phone calls with hand-off to your team
  • Two-way WhatsApp and SMS conversations and campaigns
  • Live video escalation to your consultants
  • B2B pipeline sourcing and outreach
  • Google, Meta and programmatic ads management
  • Monthly strategy session with the founder

Good fit: dealer groups, property developers, medical specialists, financial services, national online retailers.

Book a demo →

How we allocate your tier

The "good fit" examples are a guide. We confirm your tier on a short discovery call, based on your enquiry volume, number of locations, team size and the channels you need. We reserve the right to allocate your business to the tier that matches the workload involved.

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What's in each tier

FeatureStarterGrowthScaleFull Loop
Neo
Website chat and audio calls✓✓✓✓
Qualifies and books into your calendar✓✓✓✓
Email confirmations and reminders✓✓✓✓
WhatsApp and SMS speed-to-lead–✓✓✓
AI receptionist for missed calls–✓✓✓
Video calls with Neo––✓✓
Lead, booking and abandoned-cart follow-up––✓✓
Inbound and outbound phone calls–––✓
Two-way WhatsApp and SMS campaigns–––✓
Live video escalation to your team–––✓
Marketing
Social media marketing8 posts, 2 platforms12 posts, 3 platforms12 posts, 3 platformsCustom
Local SEO and Google Business Profile–✓✓✓
Review requests and reputation–✓✓✓
SEO, AEO and GEO––✓✓
Email marketing––✓✓
Paid ads management––Google or MetaGoogle, Meta and programmatic
B2B pipeline sourcing–––✓
Account
Locations or calendars11Up to 3Custom
ReportingMonthly summaryMonthly reportMonthly reportMonthly strategy session

Prices are in South African rand. Third-party platform subscriptions and usage (for example WhatsApp, telephony, messaging and AI usage) and ad spend are paid directly by you, so you always see the real cost. Websites, extra brands and custom development are quoted separately. Integ Connect is not currently VAT registered, so no VAT is added.

Fair terms

No lock-in. No surprises.

Contract

Month-to-month

No minimum term. We recommend at least 90 days so Neo can learn from your real enquiries.

Speed

Live in 2 days

Neo is answering customers within 2 days. The first 30 days are for tuning every channel.

Payment

Pay the setup online

Pay the once-off setup fee securely by card or Instant EFT through PayFast.

Before you book

Pricing questions.

Which tier is right for my business?
Start with the "good fit" examples, then book a short call. We look at how many enquiries you get, how many locations and staff you have and which channels your customers use, and recommend the tier that fits. We reserve the right to allocate the tier that matches the workload involved.
What does the setup fee cover?
We map your customer journey, load Neo with your services, prices and FAQs, write the messages and hand-off rules, connect your calendar and CRM, set up the marketing services in your tier and test everything before launch.
Can I move up or down a tier?
Yes. Most businesses start on the tier that fits today and move up as they grow. If you move up, we'll quote any extra setup needed for the new services.
Can we start with one channel?
Yes. We start with one approved route, such as website chat or missed calls, with a named person on your side. More channels are switched on once the first one is working.
What about POPIA and my customers' data?
We can set up consent capture, opt-out handling and message windows. As the business collecting the information, you remain responsible for your own POPIA obligations and records. We don't provide legal advice or compliance certification.
What other costs should I expect?
Platform and usage costs such as WhatsApp Business messaging, phone minutes and AI usage are billed to you directly by those providers, as is any ad spend. We'll estimate these for your volumes before you start.
Can I cancel?
Yes. There's no minimum term, so you can stop whenever Neo isn't earning its keep.
Ready when your customers are

Let Neo answer your next enquiry.

Book a 20-minute demo. We'll show you Neo handling the questions your customers actually ask, and give you a fixed quote in rand.