Live website chat
Neo greets visitors at the moment they look ready to talk, answers product and price questions from your approved info, and books them in.
Neo is the AI at the heart of Integ Connect. It answers your customers on the channels they already use, asks the right questions, and books the next step while you get on with the work.
Neo greets visitors at the moment they look ready to talk, answers product and price questions from your approved info, and books them in.
Every new ad lead, Google enquiry or web form gets a WhatsApp or SMS reply within moments, on a message path you approve.
No more voicemail. Neo answers or calls back missed calls, takes the details and books the job, then sends your team a summary.
Visitors can start a face-to-face video or audio call with Neo straight from your website, and move to a live consultant when your team is free.
Unfinished bookings and quiet leads get a polite, timely nudge. When someone replies, Neo picks the conversation up where it left off.
You set the rules. Big quotes, unhappy customers or VIP clients go straight to the right person, with the whole conversation attached.
| What happens when a lead arrives | Typical chatbot or auto-reply | Neo |
|---|---|---|
| First response | "Thanks, we'll get back to you" | A real answer in seconds |
| Channels | Usually one: web chat | Web, WhatsApp, phone, video, email |
| Language | Usually English only | Multiple languages, matching the customer |
| Qualifying | Collects a name and number | Asks about area, budget, timing and need |
| Booking | Lead waits in a queue for a callback | Books into your calendar during the chat |
| Hand-offs between tools | Lead passes from form to inbox to CRM to callback queue, and gets lost along the way | One system from first message to booking. No lead slips through the cracks |
| Your team | Starts from scratch | Gets the transcript, notes and next step |
You don't need technical skills. We set everything up, train Neo on your business and keep improving it.
We map your customer journey, load your services, prices and FAQs, connect your calendar and switch Neo on.
We review real conversations, close gaps in Neo's answers and get every channel working properly.
Monthly reviews of what Neo booked, what it missed and what to improve next.
Leads, transcripts and bookings flow into your CRM and calendar. Tell us what you use and we'll confirm what connects natively. If something isn't a native integration yet, we'll tell you upfront.
Book a 20-minute demo. We'll show you Neo handling the questions your customers actually ask, and give you a fixed quote in rand.