Social Media Marketing

Social media that brings in enquiries.

Likes are nice. Messages from customers ready to book are better. We plan, create and run your social media around the enquiries it brings in.

Included from Tier 1 (Starter) See plans and pricing

Why it matters

Social is where South Africans discover and check out businesses.

Before visiting a restaurant in Stellenbosch or hiring a wedding photographer in Pretoria, people scroll your Facebook and Instagram to see if you're active, professional and trustworthy.

Regular, good-looking posts build that trust. Fast replies to comments and DMs turn it into bookings.

Serving businesses in Cape Town, Johannesburg, Pretoria, Durban, Gqeberha, Bloemfontein, East London, Polokwane, Mbombela and everywhere in between.

How we run your social media

A simple plan

Content themes, platforms and posting rhythm that suit your business and audience.

On-brand content

Posts, reels and stories designed for your brand, with local flavour.

Paid social

Boosts and campaigns on Meta, TikTok or LinkedIn when you want to reach more people.

Connected to Neo

Every DM answered, even at midnight.

Social media creates a stream of questions in comments and DMs. Neo can pick up enquiries from your website and messaging channels and answer them in seconds, so interest doesn't fade while you're busy.

Meet Neo →
Our process

How we work, step by step.

01

Audit

What's working on your profiles and on your competitors'.

02

Content plan

Monthly themes, formats and a posting calendar.

03

Create

Graphics, short videos and captions for your approval.

04

Publish

Scheduled at the times your audience is active.

05

Engage

Comment and DM handling, with enquiries routed to booking.

06

Report

Reach, engagement and enquiries from social.

Deliverables

What you get

  • Social media audit and plan
  • Monthly content calendar
  • Designed posts, reels and stories
  • Scheduling and publishing
  • Paid social campaigns (optional)
  • Monthly social report
Measuring results

How we'll measure your results

Baseline first

We record where you stand before we start, so progress is measured, not guessed.

Plain-English monthly report

What we did, what changed and what's next, without jargon.

Enquiries, not just clicks

We track calls, WhatsApps, bookings and sales, because that's what pays.

A named person

You deal with a real person who knows your business, not a ticket queue.

Questions

Social media questions, answered.

Which platforms should we be on?
Usually Facebook and Instagram for consumer businesses, LinkedIn for B2B, and TikTok if your customers are younger or your product is visual. Better to do two platforms well than five badly.
How many posts a month do we get?
It depends on your plan. Our entry tier includes a set number of posts each month on Facebook and Instagram, and higher tiers add more posts and platforms.
Do we have to supply photos?
Real photos of your work and team perform best, so we'll ask for some. We fill the gaps with design and stock where it makes sense.
Can you post in Afrikaans or other languages?
Yes. We can create content in the languages your customers use.
Related services

Works well with

Done for you

Google & Meta Ads (PPC)

Google Search, Performance Max, Facebook, Instagram and TikTok ads managed for cost per booked job, not cost per click.

Learn more →
Done for you

Reputation & Reviews

More five-star Google reviews, faster responses and fewer bad surprises.

Learn more →
Done for you

Email Marketing

Automated email journeys, newsletters and win-back campaigns that nurture leads and bring customers back.

Learn more →
Ready when your customers are

Let Neo answer your next enquiry.

Book a 20-minute demo. We'll show you Neo handling the questions your customers actually ask, and give you a fixed quote in rand.