ClearGuard Solutions answered every enquiry first and won 38 of 40 quotes

The challenge

Window tint buyers ask several installers for a quote, and the first to reply usually gets the job. ClearGuard's owners do every measure-up and installation themselves, so they can't answer enquiries from a ladder. Enquiries also arrive at night and at weekends, and some come from outside the area or only ask about price.

The solution

1. 1

   Installed Neo, renamed Claire, on clearguard-solutions.co.za. Every client names its assistant. Claire answers every enquiry instantly, 24/7, 365 days a year.

2. 2

   Let Claire qualify every enquiry, screening out enquiries from outside the service area and price-only browsers, and taking full details from real buyers.

3. 3

   Handed qualified leads straight to the owners, who call back within 30 minutes to book a measure-up.

The results

• 65 enquiries answered by Claire since mid-March 2026; 25 screened out
• 40 qualified leads went on to a measure-up and quote
• 38 quotes accepted, none lost to a competitor (2 on hold until May 2027)
• First installer to respond, for every customer ClearGuard served