Case study 01Payments · Merchant services

PaybotX · paybotx.com · California, USA

PaybotX turned rate-shopping visitors into live sales conversations

55%increase in qualified merchant conversations
1,000+AI outbound calls to high-intent visitors in 90 days
5 minaverage time from intent signal to first call

The challenge

Merchants comparing processors visit PaybotX to check pricing, run the savings calculator and read up on high-risk processing, then often leave without requesting a demo. In payments, the first provider to start a real conversation usually wins the statement review. Without a way to tell who was ready to buy, the sales team only heard from people who filled in a form.

The solution

  1. Installed the Integ Connect widget on paybotx.com to score every visitor's buying intent in real time and open a conversation with chat or AI when the team is offline.

  2. Set up AI outbound calls that ring high-intent visitors within seconds, answer rate and setup questions, and book a call with the PaybotX team.

  3. Connected follow-up for unfinished applications and quote requests, so no warm merchant goes cold.

The results

  • Hundreds of merchants identified as high-intent in the first 90 days
  • 75% of outbound AI calls connected with the merchant
  • 50+ demos booked directly from AI calls
  • 50+ new merchant applications attributed to Integ Connect

The best sales system I have ever come across.

Anthony, PaybotX

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