Calls you miss on the job
You're on a roof, with a patient or under a car. The phone rings out and the customer dials the next number on Google.
Neo's fixAnswers or texts back within seconds, finds out what they need and books the job.
Meet Neo, the brain of Integ Connect. Neo picks up your website chats, WhatsApps and missed calls in seconds, answers in multiple languages, and books the customer in before they phone your competitor.
Most South African businesses lose enquiries in the same four places. You pay for the ads and the website, then the customer slips away before anyone replies.
You're on a roof, with a patient or under a car. The phone rings out and the customer dials the next number on Google.
Neo's fixAnswers or texts back within seconds, finds out what they need and books the job.
South Africans buy on WhatsApp. A reply the next morning usually means the job went to whoever answered first.
Neo's fixReplies to every new WhatsApp, ad lead and web form while the customer is still interested.
Customers now ask ChatGPT and Google's AI for "the best plumber in Randburg". If you aren't in the answer, you don't get the call.
Neo's fixOur AEO and SEO work gets you named in AI answers and on Google Maps.
Many enquiries arrive in the evening and on weekends, exactly when your office is closed.
Neo's fixWorks nights, weekends, public holidays and load-shedding, and hands over a full transcript in the morning.
Neo doesn't send an auto-reply and leave the lead waiting in a queue. It holds a real conversation, asks the questions your best salesperson would, and books the next step.
Neo handles the conversation. Your CRM keeps the record. Your team does what people do best: closes the deal.
Website, WhatsApp, call, ad form or email.
In seconds, in their language, any hour.
Area, budget, timing and what they need.
Into your calendar, with WhatsApp confirmation.
Contact, transcript and follow-up sequence.
Your team picks up with the full context.
The often-quoted Lead Response Management study found leads contacted within 5 minutes were up to 100 times more likely to be reached than those contacted after 30. Put in your own numbers.
Every enquiry that comes through Neo is acted on immediately, wherever it comes from, including social media and Google. Neo answers in seconds, qualifies the customer, then books them in or hands them straight to your salesperson with the full conversation.
Every handover between tools is a place where a lead gets delayed, forgotten or lost.
One system from first message to booking. Neo keeps hold of every lead until it's booked or in your salesperson's hands, so nothing slips through the cracks.
Neo sits at the centre. Add the services you need to get found on Google, in AI answers and on social media.
Book a 20-minute demo. We'll show you Neo handling the questions your customers actually ask, and give you a fixed quote in rand.